For inquiries about our IT security services and cyber security solutions, please contact us at Phone: (844) 832-4364 or Email: [email protected]. We are here to assist you with your risk management needs.

Pitt Bull Secure
Pitt Bull Secure
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  • Home
  • Services
    • Managed Services
    • Co-op Purchasing
    • Cloud Service
    • Security
    • Cyber Security Risk Mgmt
    • Email Service
    • Business
    • Education
    • E-Sports
    • Website Service
  • Store
  • Swag
  • Contact Us
  • Contracts
    • USETPA
    • NCPA
  • Service Guide
  • Certifications
  • Tips and Info
  • Apply for Work
  • | Employee Portal
  • Cloud Services
  • MultiFactor Auth
  • About
  • Virtual Shooting Range
  • Blog
  • Brochures and Marketing
  • Remote Support
  • EVENTS

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SEE HOW Pitt Bull can help you

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SERVICE PACKAGES

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Security 360 Suite

The 360 Suite is our all-inclusive cybersecurity solution — everything your business needs to stay protected. 

SOC

Our SOC provides are customers with everything they need to keep their company safe and secure.

Cloud Services

We offer a wide range of Cloud Services tailored to your business needs. From Cloud File Sharing to secure Backups, we’ve got you covered. 


End to End Security

Automation Policies


We Simplify Automation With Automation Manager's Easy Drag-And-Drop No-Code Policy Builder. We Build Your Business With Accurate, Repeatable Processes.

  • Pitt Bull automates and creates processes for every task
  • Simplifies the creation of complex policies
  • We use PowerShell, Visual Basic, or Bash scripting for complete control
  • We set up automatic policies for self-healing or create templates for on-demand fixes

Monitoring and Service Templates

 Pitt Bull Solves Problems Before They Happen, Bringing Increasing Precision To Your Operations.

  • Automatically discover the services that require monitoring across your fleet
  • Use granular controls to configure exactly what you need
  • Best-practices for monitoring and alerting are configured automatically, continually improving your business
  • Manage service thresholds granularly
  • Configure self-healing actions to your exact needs
  • Apply built-in service templates to one device or your entire fleet

Remote Access Support

 

Pitt Bull Gives You Choices With Multiple Options To fit The Task At Hand.

  • Use remote screen sharing for troubleshooting Windows, macOS, and Linux devices
  • Perform file transfers, remote command-line operations, or background service management without interrupting end users’ workdays
  • Connect to a Windows device with Microsoft Remote Desktop
  • Connect to macOS or Linux devices via SSH
  • Connect to managed network devices via reverse-proxied web sessions. 

Pitt Bull Is trusted by industry leaders


25,000+ MSP's | 500,000+ SME's | 7,000,000+ Endpoints

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END USER SUPPORT

NETWORK & SERVER SUPPORT

NETWORK & SERVER SUPPORT

We provide around-the-clock user support for your employees, ensuring they always have access to timely, reliable assistance whenever issues arise. Whether it's troubleshooting technical problems, answering IT questions, or helping with day-to-day system needs, our team is available 24/7 to keep your staff productive and your business operations running smoothly.  

NETWORK & SERVER SUPPORT

NETWORK & SERVER SUPPORT

NETWORK & SERVER SUPPORT

We provide 24/7 monitoring and support for your servers, core network devices, and essential services to ensure your infrastructure remains stable, secure, and fully operational at all times.  

AFTER HOURS SUPPORT

NETWORK & SERVER SUPPORT

AFTER HOURS SUPPORT

We provide extended-hours support for your servers, core network devices, and essential services to ensure your infrastructure stays reliable and responsive when you need it most. Our team actively monitors performance, addresses issues quickly, and helps prevent disruptions before they impact your business.  

HELP DESK SUPPORT

INCIDENT RESOLUTION

AFTER HOURS SUPPORT

Provides front-line support services to end-users. It is accessible by phone or email. The Help desk provides a responsive service for logging, tracking and resolution of issues encountered by our clients’ users. The Help desk is the central communications hub for all issues. 

TICKETING SERVICE

INCIDENT RESOLUTION

INCIDENT RESOLUTION

Customers can conveniently create and track trouble tickets directly through our website, making it easy to request support and monitor progress in real time. This streamlined system ensures faster communication, quicker issue resolution, and full visibility into the status of every request — all from one simple, easy-to-use portal.


INCIDENT RESOLUTION

INCIDENT RESOLUTION

INCIDENT RESOLUTION

The IT Helpdesk is the first point of contact for all IT support enquiries. Helpdesk staff ensure all incidents are logged accurately and wherever possible resolve issues at the first point of contact. If required, incidents are escalated to expert staff.

PRIORITY RESPONSE LEVEL

PRIORITY RESPONSE LEVEL

PRIORITY RESPONSE LEVEL

As a preferred contract customer, response to your issues and requests are handled by a more stringent set of terms and are given priority over non-contract customers. 

ISSUE RESPONSE

PRIORITY RESPONSE LEVEL

PRIORITY RESPONSE LEVEL

Our Problem Management services include the analysis of data recorded by our support staff to determine common causes of outages or incidents affecting large numbers of users and then managing the process of identification of the root cause of the problem and elimination of the error from the infrastructure.

Support Resources

PRIORITY RESPONSE LEVEL

Support Resources

Automated analysis and repair capabilities empower end users to go beyond manual diagnosis and resolution, leading to significant call avoidance. Single-click access to knowledge articles and automated tasks enable end users to solve low to medium complexity issues instantly—without any technical knowledge.

customer's service agreement

Scope of Support

At Pitt Bull Secure, we are dedicated to providing high-quality IT services to businesses in a variety of industries. Our team of experts has years of experience in network and server management, cloud computing, cybersecurity, and more. The exact scope of support provided for each service will be clearly defined within the customer’s service agreement to ensure full transparency and understanding.

Schedule a Consultation

Ready to take your business to the next level? Contact us today to schedule a consultation with one of our experts and discover how our IT solutions can benefit your business.

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Pitt Bull Secure Technologies, Inc.

131 Berwick Rd. Suite 2, Johnstown PA, 15904

(844) 832-4364

Copyright © 2025 Pitt Bull Secure - All Rights Reserved.

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