We identify, understand and prioritize the critical aspects of an organization’s processes to reduce risks during a business interruption. Using that information, we implement a plan to keep services available during emergencies or while other supporting services are interrupted. To further support that goal, we develop and implement rapid restore procedures.
Data Assessment and Analysis
Our technology consultants work with the customer to assess the current use, manipulation and storage of various customer data to determine if any changes to the process are required. This analysis also leads directly into a disaster recovery plan creation and design.
We design, document and test a custom disaster recovery plan for each client. Critical data and devices are identified and incorporated into the plan to ensure a rapid recovery from a data loss or service interruption.
Inbound customer email is spooled continuously in the event of an outage of the customer’s network or servers. Automatically delivers spooled email messages once the customer’s mail server(s) and connection have been re-established, at a regulated rate to allow new inbound messages to be delivered concurrently.
File storage – electronic via file servers
We offer remote, electronic file storage and access via a fileserver hosted in our datacenter. Various forms of access for users can be arranged, depending on the customer’s needs.
High Availability Services
For customers who have business applications with high availability needs, we implement a plan to have mirrored failover systems so that the threat of service interruption is virtually eliminated.
Monitored Backup Solution
We can continually monitor success, failure or errors related to your on-site tape backup solution.
Remote Backup Services
Customer data is maintained in both a primary data center and a secondary remote data center ensuring that customer data is safe in the unlikely event that a back-up facility is affected by an emergency.
Click here for our online backup solution.