We identify, understand, and prioritize the critical aspects of an organization’s processes to reduce risks during a business interruption. Using that information, we implement a plan to keep services available during emergencies or while other supporting services are interrupted.
To further support that goal, we design, document, and test a custom disaster recovery plan for each client. Critical data and devices are identified and incorporated into the plan to ensure a rapid recovery from a data loss or service interruption.
Inbound customer email is spooled continuously in the event of an outage of the customer’s network or servers. Automatically delivers spooled email messages once the customer’s mail server(s) and connection has been re-established.
We offer remote, electronic file storage and access via a fileserver hosted in our datacenter. Various forms of access for users can be arranged, depending on the customer’s needs.
For customers who have business applications with high availability needs, we implement a plan to have mirrored failover systems so that the threat of service interruption is virtually eliminated.
Customer data is maintained in both a primary data center and a secondary remote data center ensuring that customer data is safe in the unlikely event that a back-up facility is affected by an emergency.